Coverart for item
The Resource Talking to crazy : how to deal with the irrational and impossible people in your life, Mark Goulston

Talking to crazy : how to deal with the irrational and impossible people in your life, Mark Goulston

Label
Talking to crazy : how to deal with the irrational and impossible people in your life
Title
Talking to crazy
Title remainder
how to deal with the irrational and impossible people in your life
Statement of responsibility
Mark Goulston
Creator
Author
Subject
Language
eng
Summary
Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or trying to reason with it. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you exactly how to do that in this life-changing book for everyone trapped in personal or workplace relationships that feel confusing, stressful, or downright hopeless. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.--Adapted from book jacket
Cataloging source
DLC
Dewey number
158.2
Illustrations
illustrations
Index
index present
LC call number
BF637.I48
LC item number
G68 2016
Literary form
non fiction
Label
Talking to crazy : how to deal with the irrational and impossible people in your life, Mark Goulston
Instantiates
Publication
Copyright
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • The basics of talking to crazy. Understanding crazy ; Recognizing how crazy happens ; Spotting an irrational person's M.O. ; Knowing when to talk to crazy and when to walk away -- Facing your own crazy first. Pinpointing your own crazy ; Keeping your own crazy at bay when you're under attack ; Regrouping when crazy wins -- Fourteen tactics for talking to crazy. The belly roll : putting the irrational person "in charge" to defuse a tense situation ; The A-E-U technique : highly effective-- but scary ; Time travel : getting an irrational person to stop dwelling on the past and focus instead on the future ; The eye of the hurricane : finding the sane inside the crazy ; Digging down to disappointment : dealing with emotional people who don't really mean what they're saying ; The fishbowl : bringing an irrational person's mirror neurons into play ; The split second : how to handle an irrational person who's playing you against someone else ; The three L's : helping an irrational person cope with extreme fear ; The butter-up : getting a know-it-all to behave ; Executive order : getting a martyr to accept help ; Coup countrecoup : turning an irrational person's M.O. to your own advantage ; The kiss-off (and the gentle kiss-off) : saying no to a manipulator ; Frenemies : handling a "toxic deflector" at work ; I know what you're hiding : getting a sociopath out of your life --- Eight ways to deal with crazy in your personal life. You've lost that lovin' feeling? : handling your mutual crazy in a relationship ; Shock absorber : getting through to an emotional partner ; Copy cat : getting a strong-and-silent partner to talk ; Child A or child B? : going through a divorce without wrecking your kids for life ; "What's the worst thing for you?" : being there for a parent, partner, or child in pain ; The reconnect : healing a broken relationship with an adult child ; The assumptive close : getting an aging parent to accept help ; The four H's and four R's : rebuilding a personal relationship after an irrational person breaks it -- What to do when crazy is actually mental illness. Where to turn when crazy is above your pay grade ; How to get the person to say yes to getting help ; What to do if you think someone may be suicidal ; Woulda, coulda, shoulda : preventing the next Sandy Hook
  • The basics of talking to crazy -- Facing your own crazy first -- Fourteen tactics for talking to crazy -- Eight ways to deal with crazy in your personal life -- What to do when crazy is actually mental illness
Dimensions
24 cm.
Extent
vii, 259 pages
Isbn
9780814436363
Lccn
2015012549
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)910802393
  • 959555
  • (OCoLC)ocn910802393
  • 959555
Label
Talking to crazy : how to deal with the irrational and impossible people in your life, Mark Goulston
Publication
Copyright
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • The basics of talking to crazy. Understanding crazy ; Recognizing how crazy happens ; Spotting an irrational person's M.O. ; Knowing when to talk to crazy and when to walk away -- Facing your own crazy first. Pinpointing your own crazy ; Keeping your own crazy at bay when you're under attack ; Regrouping when crazy wins -- Fourteen tactics for talking to crazy. The belly roll : putting the irrational person "in charge" to defuse a tense situation ; The A-E-U technique : highly effective-- but scary ; Time travel : getting an irrational person to stop dwelling on the past and focus instead on the future ; The eye of the hurricane : finding the sane inside the crazy ; Digging down to disappointment : dealing with emotional people who don't really mean what they're saying ; The fishbowl : bringing an irrational person's mirror neurons into play ; The split second : how to handle an irrational person who's playing you against someone else ; The three L's : helping an irrational person cope with extreme fear ; The butter-up : getting a know-it-all to behave ; Executive order : getting a martyr to accept help ; Coup countrecoup : turning an irrational person's M.O. to your own advantage ; The kiss-off (and the gentle kiss-off) : saying no to a manipulator ; Frenemies : handling a "toxic deflector" at work ; I know what you're hiding : getting a sociopath out of your life --- Eight ways to deal with crazy in your personal life. You've lost that lovin' feeling? : handling your mutual crazy in a relationship ; Shock absorber : getting through to an emotional partner ; Copy cat : getting a strong-and-silent partner to talk ; Child A or child B? : going through a divorce without wrecking your kids for life ; "What's the worst thing for you?" : being there for a parent, partner, or child in pain ; The reconnect : healing a broken relationship with an adult child ; The assumptive close : getting an aging parent to accept help ; The four H's and four R's : rebuilding a personal relationship after an irrational person breaks it -- What to do when crazy is actually mental illness. Where to turn when crazy is above your pay grade ; How to get the person to say yes to getting help ; What to do if you think someone may be suicidal ; Woulda, coulda, shoulda : preventing the next Sandy Hook
  • The basics of talking to crazy -- Facing your own crazy first -- Fourteen tactics for talking to crazy -- Eight ways to deal with crazy in your personal life -- What to do when crazy is actually mental illness
Dimensions
24 cm.
Extent
vii, 259 pages
Isbn
9780814436363
Lccn
2015012549
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)910802393
  • 959555
  • (OCoLC)ocn910802393
  • 959555

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